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PRIVACY POLICY

Last updated: 23-04-2024

As soon as you visit our website iakom.nl or contact us, we receive information about you. In this privacy statement we explain what we do with that information. We always handle your information with care and store it securely. If you have any questions or want to know what information we have on you, please contact us. We may amend this privacy statement if necessary. We recommend that you regularly review this privacy statement so that you are aware of these changes.

CONTENTS

  1. When do you apply this privacy statement?

  2. Who uses your data? 

  3. Whose data do we use?

  4. How do we get your data?

  5. What data of you do we use?

  6. What do we use your data for?

  7. How long do we store your data?

  8. Who do we share your data with?

  9. Where do we store your data?

  10. What are your rights?

  11. Which rules apply to this privacy statement?

  12. Which cookies do we use?

  13. What do we do with data of minors?

  14. Do you have a question about this privacy policy?

1 | COLLECTED INFORMATION

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, please be aware that no data transmission over the internet is entirely secure.

2 | USE OF INFORMATION

We use the collected information for the following purposes:

  • To respond to your inquiries, requests, and comments.

  • To improve and tailor our services to your needs.

  • To keep you informed of updates, offers, and news (if you have subscribed to our newsletter).

  • For internal analysis and reporting.

4 | DATA SECURITY

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, please be aware that no data transmission over the internet is entirely secure.

5 | YOUR RIGHTS

You have the right to access, correct, or delete your personal information. You can also object to the use of your data for marketing purposes. Please contact us to exercise your rights.

6 | CHANGES IN THIS POLICY

This privacy policy may be updated without prior notice. The updated version will be posted on this page with the date of the last update.

Do you have any questions about our privacy policy? Feel free to contact us.

6 | WHAT DO WE USE YOUR DATA FOR?

We only use your personal data for the purpose for which we are allowed to use it:

 

  • We have received your permission to use your personal data 

  • We use your data because we want to give you the best service as a customer and we can do without it information

3 | SHARING OF INFORMATION

We do not share your personal information with third parties unless it is necessary for providing our services or as required by law.

8 | WHO DO WE SHARE YOUR DATA WITH?

We want to inform you that you are currently using our website, which is hosted on the Wix platform. In connection with this, we would like to share with you how Wix handles personal information.

Wix may share your personal information with service providers and others in accordance with their privacy policy. This may include sharing identification data such as name, address, email address, and account name, as well as commercial personal information such as information about purchased products or considered services.

Wix may share your personal information with third parties for various purposes, such as law enforcement, legal requests, and protection of rights and safety. Additionally, Wix subsidiaries and affiliated companies may internally share your personal information.

Please note that Wix does not control the actions or policies of third parties, so the use of any third-party services is at your own risk. We encourage you to review the privacy policy of each third party and ask any questions before installing or using their services.

 

If you have any questions about how we use your data on our website, please feel free to contact us. We are always here to help.

9 | CHANGES IN THIS POLICY

We process your data within the  European Economic Area. This means that we also store your data within the EEA. In some cases, your personal data will be processed outside the EEA. Unfortunately, the rules in those countries do not always offer the same protection of personal data as in the Netherlands.

 

That is why we have ensured that your personal data in that case is just as well protected as it is here. We have done this by making agreements with those who handle your data outside the EEA. This way your data remains safe.

 

If you have any questions about this, please feel free to contact us. 

10 | WHAT ARE YOUR RIGHTS?

Because we use your personal data, you have various rights. We have listed these rights for you below.
 

 

Because we use your personal data, you have various rights. We have listed these rights for you below.

 

Right to information
We must explain to you in an understandable and clear manner what we do with your data and what control you have over it. That is why we explain in detail in this privacy statement what data we collect from you and how we handle your data. 

 

Right to access
You may always ask us to view the data we hold about you.

 

Right to correction
You may ask us to have your data corrected if it is incorrect or incomplete. 

 

Right to object
You may object to the processing of your data if you do not agree with the way we handle your personal data. This right applies to the data we use for direct marketing. You can indicate to us that you no longer wish to receive e-mails from us. This also applies to personalized recommendations on our website. 

 

Right to data portability
If you are a customer of ours or if you have given permission for the use of your data, you may ask us to send you the digital data we have about you. This way you can transfer that data to another organisation if you wish. 

 

Right to restriction
You may ask to limit the use of your data. This means that in certain cases we may only store your data but not use it. 

 

Right to be forgotten
You may ask us to delete all data we have about you. We will then delete all data that can be traced back to you. In some cases we cannot or may not yet delete your data. For example, we have to keep some data for 7 years for the tax authorities. 

 

Right to submit a complaint
You may submit a complaint about the way in which we handle your data. If you have a complaint, we will be happy to resolve it for you. To do so, please contact  us. You may also submit your complaint to the Dutch Data Protection Authority. Of course we hope that it does not come to that, but if it's necessary you can also go to court. In that case, the court in the place of business of Shyne-Art is the one which will handle your complaint. 

 

How do I submit a request or complaint?

You can submit your request or complaint to us by sending a mail to info@iakom.nl. We process every request or complaint within 30 days.

 

If you submit multiple applications or complaints or if you submit a complex requerst or complaint, this may take more time. In that case, we will contact you within 60 days at the latest. We may ask you to identify yourself. In that case, we will ask you to submit certain information to ensure that you are the correct person whose personal data is.

11 | WHAT RULES APPLY TO THIS PRIVACY STATEMENT?

Our privacy statement must meet several conditions. These conditions can be found in particular in the Dutch General Data Protection Regulation. In addition, the general rules that apply under Dutch law apply to our privacy statement.

12 | WHICH COOKIES DO WE USE?

You can indicate yourself what data we may use from you. If you have given us permission to personalize your profile based on your surfing and search behaviour, we can set up our website specifically for you so that its use becomes easier and more personal. We do this using cookies. A cookie is a small text file that is placed on your hardware when you visit our website.  


We use the following types of cookies on our website:

  • Functional cookies: like session and login cookies to collect session and login information 

  • Tracking cookies: like advertising cookies that are intended to show relevant advertisements

More specifically, we use the following cookies on our website:

  • XSRF-TOKEN 

  • bSession 

  • consent-policy 

  • forterToken 

  • hs 

  • svSession 

  • wixLanguage 

13 | WHAT DO WE DO WITH DATA OF MINORS?

We do not target minors with our website or as an organisation. This means that if you are under the age of 18, you need permission from a parent or guardian to use our website.

 

If you are a minor when you visit our website or webshop, we assume that you have received this permission before your visit. 

15 | DO YOU HAVE A QUESTION ABOUT THIS PRIVACY POLICY?

If you have a question about our privacy policy, please feel free to contact us on info@iakom.nl. We are happy to help.

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